Robin Road Sniff Spot (+Extras)

Huge backyard for sniffing! Plenty of toy options available- my dog found one she wanted to play fetch with which was a win for me.

Coco had the time of her life exploring the backyard and all the toys! We even learned to do the agility jump!

Excellent in-town space with a variety of toys available and places for a dog to take a shaded break.

Our dogs were in heaven at Robin Roads Sniff Spot with so many new smells, worked-over toys, fresh water, space to run and places to explore! They were tired and happy the rest of the day!

Host replied: Can’t wait for y’all to come by this summer along with the splash pad we have a new attraction.

Really nice size yard with seating in the shade. Tons of dog toys and dog shelters for relaxing.

Host replied: Come by this summer the pups love the splash pad and we have something even bigger & better coming soon for Summer 2023

Plenty of room for my dog to play his ball. It was great!

Host replied: So glad y’all enjoy yourself. Don’t forget to pre-book summer slots they go fast cause of the splash pad and the new water attraction we have for our doggie guest and family!

Cancelled reservation less than 2 hours before I was supposed to arrive. Other sitters in my area require an 8 hour notice before booking so I was unable to book with anyone else last minute. They also had no clue as to how the cancellation process worked and asked me to figure it out on my end. Very displeased with this first time experience on this app.

Host replied: Hi Miriam, We’re really surprised to see this negative review given that the cancellation and a full refund were all handled for you the same day. You did not express any of this displeasure in our messages that day and instead stated you looked forward to coming another time. Your review is leaving a completely false impression of what occurred and it’s very unfortunate that you feel the need to publicly and falsely malign us. For everyone’s benefit, this booking was the week of the ice storm in early Feb. It was the Friday of that week and we still had several icy patches and large downed shrubs in our yard which creates an unsafe environment. We did not have a chance to block the day for bookings when Miriam booked. We immediately contacted her to let her know the situation and she stated she understood. As hosts, we can only cancel a booking by contacting Sniffspot corporate - we don’t have a “cancel” button. Guests are able to cancel via the app and we’ve had guests do that in the past so we just asked if she was able to do so. She said she didn’t see that option or ability so we immediately contacted Sniffspot. They were able to process the cancellation and a full refund all in the same afternoon. We kept her updated throughout the process and she never expressed any displeasure. As is clear from our 90+ five star reviews, we provide great service to our guests and love opening up our yard for pups that need a place to run and have fun. This was obviously a case of extenuating circumstances given the ice storm - we have never canceled a reservation like this before. It’s unfortunate that you decided to leave this review and create a completely false narrative. We look forward to continuing to have our many regular visitors but we will not be able to accommodate you in the future as you have been blocked and since we have also seen other host who cared more of the safety of your pups than you in owe life.

We loved the backyard! It was what our pups needed. They’re worn out and had so much fun. They had lots of toys to play with and a lot of room for chasing! Highly recommend :)

Host replied: We love you had a good time!!!!! We can’t want till you stop by again! Remember to prebook some summer slots we book usually all day due to the splash pad and now we have a new attraction for the pups that’s amazing and another for family!

We had a great visit! The yard was huge and had so many cute amenities. It was dark when we went but the pups didn’t mind at all.

Host replied: We love you had a good time!!!!! Light at night is hard cause it’s such a special hidden spot adding lighting has been touchy but we will figure it out! We can’t want till you stop by again! Remember to prebook some summer slots we book usually all day due to the splash pad and now we have a new attraction for the pups that’s amazing and another for family!

It was such a great space and time! My dog is a reactive rescue and this gave her the freedom to run around in safety. It's a wonderful set up and we can't wait to come again!

Host replied: Thank you for coming by and so glad you loved being with your pups in a safe place! Hope to see you back soon.